CrossRef Support

Patricia Feeney Jan 7 Announcements

CrossRef strongly advises that all depositors move to HTTPS. Once HTTPS has been implemented by your organization, you should change passwords for any deposit accounts that have been used with the non-SSL interface.

Please contact support@crossref.org to coordinate password changes.

Note: We will continue to support a non SSL interface but we strongly encourage anyone making deposits or services requiring a deposit enabled login to switch to SSL. Query transactions can continue to use non SSL but be sure to use a separate account so that deposit capable credentials are not exposed to clear text transmissions.

Patricia Feeney Jan 5 Announcements

If you have acquired or sold a title for 2015, please notify CrossRef Support (support@crossref.org) of the transfer in advance to ensure a smooth transition. Title transfer procedures are available in our help documentation

Note that DOIs already assigned by any previous title owner must be maintained, and new DOIs should not be created for existing content. DOIs for titles are available through the depositor reports. We are also able to provide DOIs and metadata for acquired titles upon request.

Patricia Feeney December 18, 2014 Announcements

We are configuring the main CrossRef system to support SSL (https). Any requests to use the administrative interfaces (doi.crossref.org) will now be automatically redirected to a SSL.

Members who use automation to engage with the system may change their requests to use SSL (https://doi.crossref.org:443).

We will continue to support a non SSL interface but we strongly encourage anyone making deposits or services requiring a deposit enabled login to switch to SSL.

Query transactions can continue to use non SSL but be sure to use a separate account so that deposit capable credentials are not exposed to clear text transmissions.

Patricia Feeney December 5, 2014 Announcements

The deposit queue will be suspended for a few hours this afternoon (EST). You can send in deposit for processing but they won't be picked up until the queue has been re-activated. 

Patricia Feeney November 10, 2014 Announcements

We've recently deployed a new schema version with support for relationships between DOIs:

http://www.crossref.org/schemas/crossref4.3.5.xsd

documentation: www.crossref.org/help/schema_doc/4.3.5/4.3.5.html